Whether you need assistance with logging-in to the system, have a question about how to access required training, need help finding and submitting proper forms to meet compliance requirements, or have other technical support needs, our customer service team is here to help. Our goal is to resolve your question or issue in a single call or email, but if your matter requires additional subject matter expertise, you’ll promptly be put in touch with the right Veriforce team member.
We're here to help
How to reach us
Customer Service Hotline: 800-426-1604
Available Monday – Friday, 7:00 a.m. to 5:00 p.m. (CT)
After-hours calls are routed for next business day response. Calls received after-hours that are identified as “URGENT” will be routed to a designated Veriforce employee for immediate response.
“As our company has not worked with Veriforce before, I have been in contact quite often with the Customer Service Department to help me with the entire enrollment process. I found that no matter who I talked with, they were ALWAYS extremely helpful and professional. They would continue to provide help until the matter was completely resolved. If on the outside chance the Customer Service Department could not answer my current question, they would find out the answer and always get back with me in a very timely matter.”