Veriforce rigorously reviews all records submitted by operators, evaluators and contractors to assure they are accurate and consistent. Incomplete or inaccurate records never make it into the Veriforce system so you are assured that there is always a full, completely accurate, audit trail.
Our clients have complete confidence in the integrity and availability of our records and the reporting process. For each “record of evaluation” submitted, Veriforce even ensures that the evaluator of record has been authorized for the task covered during the evaluation.
As a Veriforce client, you can quickly access all records and documentation of the reporting process. If you are audited, Veriforce will be there with you throughout the audit process. We also provide assistance to operators in investigating incidents and accidents reported during the audit process to determine the need for re-qualification.
Evaluators – Veriforce routinely monitors evaluator performance to ensure that evaluations are conducted in accordance with the operator’s OQ Program and Veriforce procedures. Evaluators are randomly selected for an audit, but may also be audited on a “for cause” basis when there is evidence to suggest procedural violations.
Qualified Personnel - Random and “for cause” audits are conducted of previously qualified individuals to ensure they have not contributed to an incident or accident while performing a covered task(s) to ensure there is no other reason to suspect the individual may no longer be qualified. All personnel audits are conducted relative to all applicable operator clients to promote economies of scale.
Records – As the last step in concluding an evaluator or qualified personnel audit, all internal records are audited for completeness and accuracy and to assure that electronic records within VeriSource are consistent with submitted records.
“We’ve been with them since the beginning and we’re spoiled. When we need them we need them now, and they’re very willing to help. There’s nothing they wouldn’t do for us. They will drop everything and fly where needed at a moment’s notice. When we had a DOT audit, they came to our location and stayed until the auditors left to answer questions and make suggestions.
They’re just the best, that’s all. I couldn’t do my job without them.”
Neta Zitnik, Northern Natural Gas